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~person:"Hoffmann, Achim"
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Hoffmann, Achim
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Die Erfolgskontrolle von Beschwerdemanagement-Systemen : theoretische und empirische Erkenntnisse zum unternehmerischen Nutzen von Beschwerdeabteilungen
Hoffmann, Achim
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1991
Persistent link: https://www.econbiz.de/10000815442
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Die Erfolgskontrolle von Beschwerdemanagement-Systemen : theoretische und empirische Erkenntnisse zum unternehmerischen Nutzen von Beschwerdeabteilungen
Hoffmann, Achim
-
1991
Persistent link: https://www.econbiz.de/10012700184
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