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~person:"Hollebeek, Linda D."
~person:"Homburg, Christian"
~person:"Jaakkola, Elina"
~person:"Kumar, V."
~subject:"Kundenintegration"
~type_genre:"Aufsatzsammlung"
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Search: subject_exact:"CRM (Customer Relationship Management)"
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Kundenintegration
Beziehungsmarketing
14
Relationship marketing
14
Kundenbindung
10
Deutschland
8
Germany
8
Theorie
8
Theory
8
Beziehungsmanagement
7
Marketing management
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7
Marketingmanagement
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Lieferantenmanagement
6
Supplier relationship management
6
Management
5
Kundenmanagement
4
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3
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2
Verbraucherzufriedenheit
2
Automation
1
Automatisierung
1
Business organization
1
Consumer behaviour
1
Customer retention
1
Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Dienstleistungssektor
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Human Resource Management
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Internet marketing
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Konsumentenverhalten
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Kundenservice
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Kundenzufriedenheit
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Hollebeek, Linda D.
Homburg, Christian
Jaakkola, Elina
Kumar, V.
Bruhn, Manfred
3
Hadwich, Karsten
2
Huber, Margit
2
Berkmann, Manuel
1
Brady, Michael K.
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Brodie, Roderick J.
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Carù, Antonella
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Drummond, Conor
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Fischer, Lukas
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Hajli, Nick
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Herstatt, Cornelius
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Holz, Alexandra
1
Jodl, Florian
1
Koof, Christian
1
Kracklauer, Alexander
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Kracklauer, Alexander H.
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Lim, Heejin
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Lyu, Jewon
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Marchand, André
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McGrath, Helen
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O'Gorman, Susanne
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O'Toole, Thomas
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O’Gorman, Susanne
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Piller, Frank T.
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Reinartz, Werner J.
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Shalender, Kumar
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Singh, Nripendra
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Singla, Babita
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Sprott, David E.
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Stauss, Bernd
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Sundbo, Jon
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Sørensen, Flemming
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Tollin, Karin
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Wang, Cheng Lu
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Journal of service research
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ECONIS (ZBW)
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Special issue: customer engagement in automated service interactions
Hollebeek, Linda D.
(
ed.
);
Sprott, David E.
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10012426830
Saved in:
2
Customer engagement : contemporary issues and challenges
Brodie, Roderick J.
(
ed.
);
Hollebeek, Linda D.
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011412087
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