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~person:"Hollebeek, Linda D."
~subject:"Dienstleistungsqualität"
~subject:"Markenimage"
~subject:"Social web"
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Dienstleistungsqualität
Markenimage
Social web
Beziehungsmarketing
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Customer value
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Kundenwert
5
Relationship marketing
5
Consumer behaviour
4
Konsumentenverhalten
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Kundenintegration
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Brand image
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Brand management
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Customer satisfaction
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Kundenzufriedenheit
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Service quality
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customer engagement
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CRM
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Hollebeek, Linda D.
Ko, Eunju
6
Gallarza, Martina G.
5
Geruso, Michael
5
Prinz, Daniel
5
Brodie, Roderick J.
4
Gil Saura, Irene
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Kim, Kyung Hoon
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Layton, Timothy J.
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McColl-Kennedy, Janet R.
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Ahn, Jiseon
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Bauer, Hans H.
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Del Chiappa, Giacomo
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Guo, Lin
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Hammerschmidt, Maik
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Heinonen, Kristina
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Kim, Juran
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Kim, Sang Jin
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Le Nguyen Hau
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Lehmann, Donald R.
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Loane, Susan Stewart
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Neslin, Scott A.
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Perdue, Richard R.
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Pham Ngoc Thuy
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Sesé, F. Javier
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Shin, Hakseung
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Sweeney, Jillian C.
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Tang, Chuanyi
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Vera, Jorge
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Wang, Shuman
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Webster, Cynthia M.
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Aflaki, Sam
2
Al Haj Eid, Mohammad Badi’
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Arteaga-Moreno, Francisco
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Bahreinizad, Manizheh
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Berenguer Contrí, Gloria
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Berger, Paul D.
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Birgelen, Marcel van
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Caputa, Wiesława
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Journal of creating value
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Marketing intelligence & planning
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Customer journey value : a conceptual framework
Hollebeek, Linda D.
;
Urbonavicius, Sigitas
;
Valdimar …
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 8-26
Persistent link: https://www.econbiz.de/10014581523
Saved in:
2
Customer value, customer engagement, and customer-based brand equity in the context of a digital payment app
Bapat, Dhananjay
;
Hollebeek, Linda D.
- In:
Marketing intelligence & planning
41
(
2023
)
7
,
pp. 837-853
Persistent link: https://www.econbiz.de/10014381221
Saved in:
3
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
4
The role of customer experience in the perceived value-word-of-mouth relationship
Kuppelwieser, Volker
;
Klaus, Philipp
;
Manthiou, Aikaterini
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 364-378
Persistent link: https://www.econbiz.de/10013407509
Saved in:
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