Aljohani, Naif Radi; Al-Otaibi, Sultan; Hoque, Md. Rakibul - In: Journal of Global Information Management (JGIM) 26 (2018) 1, pp. 85-103
Rapid advancements in technology over the last two decades played a key role in increasing the utilizations of mobile banking applications. Banks are providing this service to allow their customers to access their accounts anytime anywhere. Although many studies have assessed user satisfaction...