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~person:"Hsieh, An-Tien"
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International journal of service industry management : IJSIM
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Participative customers as partial employees and service provider workload
Hsieh, An-Tien
;
Yen, Chang-Hua
;
Chin, Ko-Chien
- In:
International journal of service industry management : IJSIM
15
(
2004
)
2
,
pp. 187-199
Persistent link: https://www.econbiz.de/10007101770
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