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2
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Apologies
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Hudders, Liselot
Coombs, W. Timothy
10
Liu, Bingjie
8
Pennington-Gray, Lori
6
Claeys, An-Sofie
5
Eife, Thomas A.
3
Heide, Mats
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Johansen, Winni
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Kalka, Regine
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Laufer, Daniel
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Azer, Jaylan
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Bahtiar Mohamad
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Blasco-Arcas, Lorena
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Chen, Yanying
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Falkheimer, Jesper
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Filieri, Raffaele
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Gonzálvez-Vallés, Juan Enrique
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Jin, Yan
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Kitchen, Philip J.
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Kunz, Reinhard
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Martín-Critikián, Davinia
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Okumus, Fevzi
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Stránská, Adriana
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Stříteský, Václav
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Togonal, Marijana
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Journal of business research : JBR
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ECONIS (ZBW)
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Moving forward : the effectiveness of online apologies framed with hope on negative behavioural intentions in crises
Xiao, Yi
;
Cauberghe, Verolien
;
Hudders, Liselot
- In:
Journal of business research : JBR
109
(
2020
),
pp. 621-636
Persistent link: https://www.econbiz.de/10012238140
Saved in:
2
Who says what during crises? : a study about the interplay between gender similarity with the spokesperson and crisis response strategy
Crijns, Hannelore
;
Claeys, An-Sofie
;
Cauberghe, Veroline
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 143-151
Persistent link: https://www.econbiz.de/10011745204
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