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~person:"Hyun, Sunghyup Sean"
~subject:"Hotellerie"
~type:"article"
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Search: subject:"Consumer behavior"
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Hotellerie
Consumer behaviour
35
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35
Customer satisfaction
15
Kundenzufriedenheit
15
Beziehungsmarketing
14
Relationship marketing
14
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12
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Hyun, Sunghyup Sean
Han, Heesup
38
Law, Chun Hung Roberts
17
Mattila, Anna S.
11
Gao, Yixing
9
Kim, Jinkyung Jenny
9
Lee, Jin-soo
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Denizci Guillet, Basak
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Qu, Hailin
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5
Kim, Jungkeun
5
Lee, Seoki
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Noone, Breffni M.
5
Perdue, Richard R.
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International journal of hospitality management
7
Journal of hospitality marketing & management
1
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ECONIS (ZBW)
8
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1
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435868
Saved in:
2
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
3
Eliciting customers' waste reduction and water saving behaviors at a hotel
Han, Heesup
;
Chua, Bee-Lia
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241942
Saved in:
4
Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 592-611
Persistent link: https://www.econbiz.de/10012256154
Saved in:
5
The impact of brand authenticity on building brand love : an investigation of impression in memory and lifestyle-congruence
Manthiou, Aikaterini
;
Kang, Juhee
;
Hyun, Sunghyup Sean
; …
- In:
International journal of hospitality management
75
(
2018
),
pp. 38-47
Persistent link: https://www.econbiz.de/10011944936
Saved in:
6
Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
63
(
2017
),
pp. 82-92
Persistent link: https://www.econbiz.de/10011705783
Saved in:
7
Do luxury room amenities affect guests' willingness to pay?
Heo, Cindy Yoonjoung
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
46
(
2015
),
pp. 161-168
Persistent link: https://www.econbiz.de/10011301975
Saved in:
8
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
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