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~person:"Hyun, Sunghyup Sean"
~subject:"Kundenzufriedenheit"
~type:"article"
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Search: subject:"Consumer behavior"
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Kundenzufriedenheit
Consumer behaviour
35
Konsumentenverhalten
35
Customer satisfaction
15
Beziehungsmarketing
14
Relationship marketing
14
Luxury goods
12
Luxusgüter
12
Brand image
9
Brand management
9
Dienstleistungsqualität
9
Markenführung
9
Markenimage
9
Service quality
9
Hotel industry
8
Hotellerie
8
Emotion
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Gastronomie
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Restaurant industry
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Airline
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Fluggesellschaft
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Holiday behaviour
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Urlaubsverhalten
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South Korea
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Tourismus
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Air transport
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Luftverkehr
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Markenartikel
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Product quality
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Produktqualität
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15
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Hyun, Sunghyup Sean
Han, Heesup
54
Mattila, Anna S.
24
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Prayag, Girish
13
Balaji, M. S.
12
Klaus, Philipp
12
Söderlund, Magnus
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Aksoy, Lerzan
9
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Wei, Wei
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
Gursoy, Dogan
8
Ha, Hong Youl
8
Khan, Imran
8
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International journal of hospitality management
4
Journal of travel and tourism marketing
3
International journal of sports marketing & sponsorship
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
Review of managerial science
1
The service industries journal
1
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ECONIS (ZBW)
15
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1
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435868
Saved in:
2
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
3
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
4
Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 592-611
Persistent link: https://www.econbiz.de/10012256154
Saved in:
5
Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
63
(
2017
),
pp. 82-92
Persistent link: https://www.econbiz.de/10011705783
Saved in:
6
First-class in-flight services and advertising effectiveness : antecedents of customer-centric innovativeness and brand loyalty in the United States (US) airline industry
Kim, Seontaik
;
Kim, Insin
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 118-140
Persistent link: https://www.econbiz.de/10011484678
Saved in:
7
The effects of perceived destination ability and destination brand love on tourists’ loyalty to post-disaster tourism destinations : the case of Korean tourists to Japan
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 613-627
Persistent link: https://www.econbiz.de/10011517191
Saved in:
8
Impact of core product quality on sport fans' emotions and behavioral intentions
Behzad Foroughi
;
Davoud Nikbin
;
Hyun, Sunghyup Sean
; …
- In:
International journal of sports marketing & sponsorship
17
(
2016
)
2
,
pp. 110-129
Persistent link: https://www.econbiz.de/10011578568
Saved in:
9
An empirical study of the role of failure severity in service recovery evaluation in the context of the airline industry
Nikbin, Davoud
;
Hyun, Sunghyup Sean
- In:
Review of managerial science
9
(
2015
)
4
,
pp. 731-749
Persistent link: https://www.econbiz.de/10011346095
Saved in:
10
A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities : the moderating role of...
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 426-438
Persistent link: https://www.econbiz.de/10010509464
Saved in:
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