Vanichchinchai, Assadej; Igel, Barbara - In: The TQM Journal 21 (2009) 3, pp. 249-260
Purpose – The purpose of this paper is to comprehensively review, contrast and compare the differences and similarities between total quality management (TQM) and supply chain management (SCM). Design/methodology/approach – An extensive overview of the core concepts of TQM and SCM are...