Ivanovski, Mitko - In: Journal of Contemporary Economic and Business Issues 2 (2015) 1, pp. 33-45
disciplines. ISO 9001:2008 is a quality management system that is readily adaptable to an ART program. A quality ART program sets … becomes the input to the quality management system. This input then feeds into the service planning process and finally into … striving for excellence should consider a Quality Management system. …