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~person:"Ivens, Björn Sven"
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Drivers and effects of customer-directed communication in business relationships : theoretical foundations and an empirical study
Ivens, Björn Sven
- In:
Die Betriebswirtschaft : DBW
64
(
2004
)
2
,
pp. 195-210
Persistent link: https://www.econbiz.de/10002009899
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