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~person:"Jacob, Céline"
~person:"Khan, Mahmood A."
~person:"Mattila, Anna S."
~subject:"Restaurant"
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Jacob, Céline
Khan, Mahmood A.
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International journal of hospitality management
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ECONIS (ZBW)
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Using verbal attention to enhance restaurant customer satisfaction and behavior
Jacob, Céline
;
Guéguen, Nicolas
;
Boulbry, Gaëlle
- In:
International journal of hospitality management
39
(
2014
),
pp. 50-52
Persistent link: https://www.econbiz.de/10010389430
Saved in:
2
The effect of compliments on customers' compliance with a food server's suggestion
Jacob, Céline
;
Guéguen, Nicolas
- In:
International journal of hospitality management
40
(
2014
),
pp. 59-61
Persistent link: https://www.econbiz.de/10010388598
Saved in:
3
The effect of employees' verbal mimicry on tipping
Jacob, Céline
;
Guéguen, Nicolas
- In:
International journal of hospitality management
35
(
2013
),
pp. 109-111
Persistent link: https://www.econbiz.de/10010225841
Saved in:
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