Hwang, Yeong-Hyeon; Jani, Dev; Jeong, Ho Kyun - In: Journal of Business Research 66 (2013) 6, pp. 700-705
On-line travel forums inform tourists' trip decisions; however, little is known about their information needs. Using international tourists' inquiries from an on-line travel forum, this study examines tourists' functional information needs, their relationship with prospective destinations, and...