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~person:"Johannsen, Florian"
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Johannsen, Florian
Zellner, Gregor
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Information systems and e-business management : ISeB
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Six sigma as a business process management method in services : analysis of the key application problems
Johannsen, Florian
;
Leist, Susanne
;
Zellner, Gregor
- In:
Information systems and e-business management : ISeB
9
(
2011
)
3
,
pp. 307-332
Persistent link: https://www.econbiz.de/10009273453
Saved in:
2
Six sigma as a business process management method in services : analysis of the key application problems
Johannsen, Florian
;
Leist, Susanne
;
Zellner, Gregor
- In:
Information systems and e-business management : ISeB
9
(
2011
)
3
,
pp. 307-332
Persistent link: https://www.econbiz.de/10009851113
Saved in:
3
Implementing Six Sigma for improving business processes at an automotive bank
Johannsen, Florian
;
Leist, Susanne
;
Zellner, Gregor
-
2010
Persistent link: https://www.econbiz.de/10008654353
Saved in:
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