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Albert O. Hirschman
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Customer satisfaction
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Kundenzufriedenheit
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Public administration
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Public services
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John, Peter
Hirschman, Albert O.
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Meldolesi, Luca
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International public management journal
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Finding exits and voices : Albert Hirschman's contribution to the study of public services
John, Peter
- In:
International public management journal
20
(
2017
)
3
,
pp. 512-529
Persistent link: https://www.econbiz.de/10011755613
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