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~person:"Johnston, Dana M."
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Johnston, Dana M.
Bosch, Júlia
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Patient perceptions of quality : analyzing patient
satisfaction
surveys
Russell, Roberta S.
;
Johnston, Dana M.
;
White, Sheneeta W.
- In:
International journal of operations & production …
35
(
2015
)
8
,
pp. 1158-1181
Persistent link: https://www.econbiz.de/10011449453
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