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~person:"Jouini, Oualid"
~subject:"Queueing theory"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
~type_genre:"Government document"
~type_genre:"Mehrbändiges Werk"
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Search: subject_exact:"Warteschlangenmodell"
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Queueing theory
Warteschlangentheorie
8
Call centre
5
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3
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3
Operations Research
3
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3
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Jouini, Oualid
Whitt, Ward
23
Bruneel, Herwig
18
Koster, René de
18
Roy, Debjit
17
Walraevens, Joris
17
Chun, Youngsub
14
Guo, Pengfei
14
Wang, Jinting
14
Hassin, Refael
13
Haviv, Moshe
13
Legros, Benjamin
11
Mandelbaum, Avishai
11
Mandjes, Michel
11
Mitra, Manipushpak
10
Bassamboo, Achal
9
Boxma, Onno
9
Jain, Madhu
9
Kim, Bara
9
Smith, J. M.
9
Baron, Opher
8
Boucherie, Richard J.
8
Claeys, Dieter
8
He, Qi-ming
8
Heragu, Sunderesh S.
8
Kim, Jeongsim
8
Krishnamurthy, Ananth
8
Tezcan, Tolga
8
Wang, Zhongbin
8
Ward, Amy R.
8
Adan, Ivo
7
Afèche, Philipp
7
Cui, Shiliang
7
Fiems, Dieter
7
Karaesmen, Fikri
7
Knight, Vincent
7
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7
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7
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European journal of operational research : EJOR
3
International journal of production economics
2
Computers & operations research : and their applications to problems of world concern ; an international journal
1
Operations research
1
Production and operations management : an international journal of the Production and Operations Management Society
1
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1
Analysis of base-stock perishable inventory systems with general lifetime and lead-time
Kouki, Chaaben
;
Legros, Benjamin
;
Babai, M. Zied
; …
- In:
European journal of operational research : EJOR
287
(
2020
)
3
,
pp. 901-915
Persistent link: https://www.econbiz.de/10012293973
Saved in:
2
On the scheduling of operations in a chat contact center
Legros, Benjamin
;
Jouini, Oualid
- In:
European journal of operational research : EJOR
274
(
2019
)
1
,
pp. 303-316
Persistent link: https://www.econbiz.de/10011990069
Saved in:
3
A uniformization approach for the dynamic control of queueing systems with abandonments
Legros, Benjamin
;
Jouini, Oualid
;
Koole, Ger M.
- In:
Operations research
66
(
2018
)
1
,
pp. 200-209
Persistent link: https://www.econbiz.de/10011818618
Saved in:
4
Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid
;
Akşin, Zeynep
;
Karaesmen, Fikri
; …
- In:
Production and operations management : an international …
24
(
2015
)
4
,
pp. 587-604
Persistent link: https://www.econbiz.de/10011282790
Saved in:
5
A flexible architecture for call centres with skill-based routing
Legros, Benjamin
;
Jouini, Oualid
;
Dallery, Yves
- In:
International journal of production economics
159
(
2015
),
pp. 192-207
Persistent link: https://www.econbiz.de/10010479239
Saved in:
6
Analysis of a last come first served queueing system with customer abandonment
Jouini, Oualid
- In:
Computers & operations research : and their …
39
(
2012
)
12
,
pp. 3040-3045
Persistent link: https://www.econbiz.de/10009576551
Saved in:
7
Online scheduling policies for multiclass call centers with impatient customers
Jouini, Oualid
;
Pot, Auke
;
Koole, Ger M.
;
Dallery, Yves
- In:
European journal of operational research : EJOR
207
(
2010
)
1
,
pp. 258-268
Persistent link: https://www.econbiz.de/10003997229
Saved in:
8
Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-399
Persistent link: https://www.econbiz.de/10003888406
Saved in:
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