Hemmati, Sahar; Elmaghraby, Wedad J.; Kabra, Ashish; … - 2021
A contingent free shipping (CFS) policy offers free shipment of an order only if it satisfies a pre-specified threshold amount. Such a policy may induce customers to pad below-threshold orders to meet the threshold. On the one hand, such padded orders economize the retailer's logistics cost; on...