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~person:"Kang, Qi"
~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Economic growth"
~type_genre:"Article in journal"
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Dienstleistungsqualität
Economic growth
Consumer behaviour
2
Konsumentenverhalten
2
Robot
2
Roboter
2
Service quality
2
Behavioral immune system
1
Contagion cues
1
Customer service
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1
Exploratory consumption behavior
1
Hospital
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Hospitality encounters
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Krankenhaus
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Kundenservice
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Novelty priming effect
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Kang, Qi
Wirtz, Jochen
6
Belanche, Daniel
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Casaló, Luis V.
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Flavián Blanco, Carlos
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Mende, Martin
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Xie, Lishan
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Tuomi, Aarni
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Wang, Yao-Chin
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International journal of hospitality management
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
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Do contagion cues shape customers' willingness to adopt hospitality service robots?
Kang, Qi
;
Zhou, Lingxu
;
Liu, Jingyu
;
Ran, Yaxuan
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255956
Saved in:
2
The impact of service robots in retail : exploring the effect of novelty priming on consumer behavior
Wang, Yawei
;
Kang, Qi
;
Zhou, Shoujiang
;
Dong, Yuanyuan
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013366275
Saved in:
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