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~person:"Kenning, Peter"
~person:"Klinkers, Michael"
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Grundlagen und Strategie
Günter, Bernd
;
Römhild, Julia
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2023
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1. Auflage
Persistent link: https://www.econbiz.de/10014230044
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Kundenstolz im B2C-Bereich : eine empirische Analyse der Ursachen und Konsequenzen
Römhild, Julia
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2017
Persistent link: https://www.econbiz.de/10011632565
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Quality Level Agreements : Reduzierung von Qualitätsunsicherheit in Kundenintegrationsprozessen
Klinkers, Michael
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2001
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1. Aufl.
Persistent link: https://www.econbiz.de/10001576748
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