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~person:"Kenning, Peter"
~person:"Stock-Homburg, Ruth"
~subject:"Kundenorientierung"
~type_genre:"Thesis"
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Empathie im Kundenkontakt : Einflussfaktoren, Erfolgsauswirkungen und Altersunterschiede als Kontextfaktoren
Rödiger, Kai
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2017
Persistent link: https://www.econbiz.de/10011655299
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