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~person:"Khanduja, Dinesh"
~person:"Kumar, Raj"
~subject:"Customer satisfaction"
~subject:"KMU"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"EFQM excellence model"
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Customer satisfaction
KMU
Quality management
21
Qualitätsmanagement
21
India
12
Indien
12
SME
6
Foundry industry
5
Gießereiindustrie
5
Six Sigma
5
Industrie
4
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DMAIC
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process capability
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Dienstleistungssektor
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Article
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Aufsatz in Zeitschrift
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7
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English
7
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Khanduja, Dinesh
Kumar, Raj
Shahin, Arash
10
Antony, Jiju
8
Singh, Bikram Jit
8
Sodhi, Harsimran Singh
8
Basu, Rana
7
Bhola, Prabha
7
Medeiros, Denise Dumke de
7
Kumar, Maneesh
6
Carvalho, Raíssa Souto Maior Corrêa de
5
Desai, Darshak A.
5
Dhall, Neelam
5
Doordarshi Singh
5
Dwivedi, Yogesh Kumar
5
Marimon, Frederic
5
Sinha, Neena
5
Cudney, Elizabeth A.
4
Devadasan, S. R.
4
Gremyr, Ida
4
He, Zhen
4
Melo, Fagner José Coutinho de melo
4
Park, Sang-June
4
Satish, K. P.
4
Svensson, Göran
4
Ahmad Jusoh
3
Bagur-Femenías, Llorenç
3
Bhatti, Rajbir
3
Boiral, Olivier
3
Bonfanti, Angelo
3
Chen, Shun-Hsing
3
Chiarini, Andrea
3
Choi, Beom Joon
3
Dabestani, Reza
3
Dalu, Rajendra S.
3
Fredendall, Lawrence D.
3
Garengo, Patrizia
3
Garg, Ajay K.
3
Garg, Dixit
3
Gupta, Himanshu
3
Harwinder Singh
3
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The IUP journal of entrepreneurship development : IJED
2
The TQM journal : the international review of organizational improvement
2
International journal of entrepreneurship and innovation management
1
International journal of quality and innovation
1
International journal of six sigma and competitive advantage : IJSSCA
1
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ECONIS (ZBW)
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1
Synthesising TBI-relevance in India through Six Sigma approach
Singh, Sahib Sartaj
;
Singh, Bikram Jit
;
Khanduja, Dinesh
- In:
International journal of entrepreneurship and …
19
(
2015
)
3/4
,
pp. 256-283
Persistent link: https://www.econbiz.de/10011409301
Saved in:
2
Problems of quality management in small and medium enterprises : a factor analytical study
Kumar, Anil
;
Kumar, Raj
- In:
The IUP journal of entrepreneurship development : IJED
10
(
2013
)
1
,
pp. 67-78
Persistent link: https://www.econbiz.de/10009756790
Saved in:
3
Implementation of total quality management in small and medium enterprises : an analysis of the problems based on demographic variables
Kumar, Raj
- In:
The IUP journal of entrepreneurship development : IJED
10
(
2013
)
4
,
pp. 44-52
Persistent link: https://www.econbiz.de/10010250758
Saved in:
4
Ambience of Six Sigma in Indian foundries : an empirical investigation
Singh, Bikram Jit
;
Khanduja, Dinesh
- In:
International journal of six sigma and competitive …
7
(
2012
)
1
,
pp. 12-40
Persistent link: https://www.econbiz.de/10009513252
Saved in:
5
A case study: application of Six Sigma methodology in a small and medium-sized manufacturing enterprise
Kaushik, Prabhakar
;
Khanduja, Dinesh
;
Mittal, Kapil
; …
- In:
The TQM journal : the international review of …
24
(
2012
)
1
,
pp. 4-16
Persistent link: https://www.econbiz.de/10009488972
Saved in:
6
TQM success factors in North Indian manufacturing and service industries
Kumar, Raj
;
Garg, Dixit
;
Garg, T. K.
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 36-46
Persistent link: https://www.econbiz.de/10008938684
Saved in:
7
Demystifying MSA : a structured approach for Indian foundry SMEs
Singh, Bikram Jit
;
Khanduja, Dinesh
;
Singh, Er. Arvinder
- In:
International journal of quality and innovation
1
(
2009/10
)
3
,
pp. 217-236
Persistent link: https://www.econbiz.de/10009235578
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