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~person:"Kil, Arie"
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Kil, Arie
Blomme, Robert J.
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Customer orientation, CRM organization, and hotel financial performance : the mediating role of customer satisfaction
Dah, Helen M.
;
Blomme, Robert J.
;
Kil, Arie
;
Honyenuga, …
- In:
Advances in hospitality and leisure
18
(
2023
),
pp. 113-135
Persistent link: https://www.econbiz.de/10014247590
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