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~person:"Kim, Seontaik"
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Arbeitskräfte
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Arbeitszufriedenheit
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Brand authenticity (BA)
1
Brand management
1
Brand-value fit (BVF)
1
Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Employee retention
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Generating ideas for service improvement (GISI)
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Hotel frontline employees
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Hotel industry
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Hotellerie
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Job satisfaction
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Kundenzufriedenheit
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Markenführung
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Mitarbeiterbindung
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Salespeople
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Tourismusberufe
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Kim, Seontaik
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Yoon, Hye Hyun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
7
Lee, JungHoon
7
Ok, Chihyung
7
Ashenfelter, Orley
6
Han, Heesup
6
Hancer, Murat
6
Lee, Gyehee
6
Babakus, Emin
5
Burke, Ronald J.
5
Chen, Han
5
El-Bayoumi Salem, Islam
5
Goh, Edmund
5
Grobelna, Aleksandra
5
Guéguen, Nicolas
5
Hon, Alice H. Y.
5
Huan, Tzung-cheng
5
Kim, Seongseop
5
Neumark, David
5
Yavas, Ugur
5
Zoghbi-Manrique-de-Lara, Pablo
5
Ayoun, Baker
4
Bank, Roy J.
4
Bufquin, Diego
4
Cheung, Catherine
4
Dedeoğlu, Bekir Bora
4
Gursoy, Dogan
4
Hyun, Sunghyup Sean
4
Jacob, Céline
4
Kim, Woo Gon
4
Koyuncu, Mustafa
4
Leung, Xi Y.
4
Magnini, Vincent P.
4
Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
4
Robinson, Richard N. S.
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International journal of hospitality management
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ECONIS (ZBW)
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An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
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