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~person:"Kleinaltenkamp, Michael"
~person:"Poudel, Surya"
~person:"Schrader, Matthias"
~subject:"Dienstleistungsmanagement"
~type:"book"
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Dienstleistungsmanagement
Customer integration
5
Kundenintegration
5
Consumer preferences
2
Digital goods
2
Digitale Güter
2
E-commerce
2
Electronic Commerce
2
Konsumentenpräferenzen
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Kundenorientierung
2
New product development
2
Produktentwicklung
2
Service management
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casual economy
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B-to-B-Marketing
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Betriebliche Wertschöpfung
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Beziehungsmarketing
1
Business process management
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Business-to-business marketing
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Cognition
1
Customer satisfaction
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Deutschland
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Dienstleistung
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Dienstleistungsqualität
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Dienstleistungssektor
1
Digitales System
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Digitalisierung
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Germany
1
Geschichte
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Kognition
1
Kundenbindung
1
Kundenmanagement
1
Kundenzufriedenheit
1
Lieferantenmanagement
1
Prozessmanagement
1
Relationship marketing
1
Service industry
1
Service quality
1
Services
1
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Kleinaltenkamp, Michael
Poudel, Surya
Schrader, Matthias
Bruhn, Manfred
5
Fließ, Sabine
5
Hadwich, Karsten
3
Jacob, Frank
3
Altinay, Levent
2
Baglieri, Enzo
2
Chew, Eng K.
2
Ehret, Michael
2
Gottschalk, Petter
2
Haase, Michaela
2
Stauss, Bernd
2
Straus, Lennart
2
Fueglistaller, Urs
1
Hara, Yoshinori
1
Karagiannis, Dimitris
1
Karmarkar, Uday
1
Leyer, Michael
1
Oguachuba, Jane S.
1
Poudel, Surya,
1
Roth, Stefan
1
Schneider, Kristof
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Spath, Dieter
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ECONIS (ZBW)
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Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
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2
Kundenintegration und Leistungslehre : integrative Wertschöpfung in Dienstleistungen, Solutions und Entrepreneurship
Fließ, Sabine
(
ed.
);
Haase, Michaela
(
ed.
); …
-
2015
Persistent link: https://www.econbiz.de/10010506440
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