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~person:"Kleinaltenkamp, Michael"
~subject:"Betriebliche Wertschöpfung"
~subject:"Business services"
~subject:"Deutschland"
~subject:"Germany"
~subject:"Kognition"
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10
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4
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4
Theorie
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Kleinaltenkamp, Michael
Reichwald, Ralf
13
Piller, Frank T.
10
Edvardsson, Bo
8
Hajli, Nick
8
Polese, Francesco
8
Ramaswamy, Venkatram
8
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7
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7
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7
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6
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6
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6
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6
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6
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6
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6
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Babu, Mujahid Mohiuddin
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Le Nguyen Hau
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Shin, Hakseung
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5
Thaichon, Park
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Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
Journal of service management
1
Marketing theory
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
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ECONIS (ZBW)
5
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1
Kundenintegration und Leistungslehre : integrative Wertschöpfung in Dienstleistungen, Solutions und Entrepreneurship
Fließ, Sabine
(
ed.
);
Haase, Michaela
(
ed.
); …
-
2015
Persistent link: https://www.econbiz.de/10010506440
Saved in:
2
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
3
Modelling customer process activites in interactive value creation
Eichentopf, Thomas
;
Kleinaltenkamp, Michael
;
Stiphout, …
- In:
Journal of service management
22
(
2011
)
5
,
pp. 650-663
Persistent link: https://www.econbiz.de/10009406386
Saved in:
4
Innovationen durch Kundenintegration bei unternehmensbezogenen Dienstleistungen
Kleinaltenkamp, Michael
;
Hellwig, Andrea
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 197-216)
.
2007
Persistent link: https://www.econbiz.de/10003595897
Saved in:
5
Customer Processes in Business-to-Business Service Transactions
Stiphout, Janine van
;
Frauendorf, Janine
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003389048
Saved in:
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