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~person:"Kong, Titus Tak Chuen"
~subject:"Dienstleistungsqualität"
~subject:"Industrie"
~subject:"Relationship marketing"
~subject:"Service quality"
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Dienstleistungsqualität
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Kong, Titus Tak Chuen
Kingshott, Russel P. J.
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Internal service quality as a driver of employee satisfaction, commitment and performance : exploring the focal role of employee well-being
Sharma, Piyush
;
Kong, Titus Tak Chuen
;
Kingshott, …
- In:
Journal of service management
27
(
2016
)
5
,
pp. 773-797
Persistent link: https://www.econbiz.de/10011553151
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