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~person:"Kraus, Florian"
~person:"Ku, Edward C. S."
~subject:"Complementarities"
~subject:"Flexibility"
~subject:"Taiwan"
~subject:"Travel agency"
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Search: subject_exact:"Reisevermittler"
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Complementarities
Flexibility
Taiwan
Travel agency
Reisevermittler
12
Inter-firm cooperation
4
Unternehmenskooperation
4
Beziehungsmarketing
3
Relationship marketing
3
Tourism marketing
3
Tourismusmarketing
3
Airline
2
Deutschland
2
Fluggesellschaft
2
Germany
2
Knowledge transfer
2
Lieferantenmanagement
2
Supplier relationship management
2
Travel agencies
2
Wissenstransfer
2
AHP approach
1
AHP-Verfahren
1
Absorption
1
Arbeitsgruppe
1
Betriebliches Informationssystem
1
Business intelligence system
1
Business process agility
1
Business process management
1
Causality analysis
1
Collaborating suppliers
1
Collaborative relationship
1
Competence
1
Competitive advantage
1
Customer satisfaction
1
Customer service
1
Customer value
1
Dienstleistungsberufe
1
Dienstleistungsqualität
1
Emotion
1
Erfolgsfaktor
1
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12
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12
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English
11
German
1
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Kraus, Florian
Ku, Edward C. S.
Kirstges, Torsten
13
Wieseke, Jan
10
Mundt, Jörn W.
9
Freyer, Walter
8
Law, Chun Hung Roberts
8
Guo, Xiaolong
7
Huang, Leo
7
Ling, Liuyi
6
Vinod, B.
6
Vučetić, Aleksa Š
6
Abou-Shouk, Mohamed
5
Bagur-Femenías, Llorenç
5
Bloom, Nicholas
5
Hunold, Matthias
5
Kesler, Reinhold
5
Laitenberger, Ulrich
5
Liang, James
5
Del Chiappa, Giacomo
4
Ha, Hong Youl
4
Lim, Wai Mun
4
Lingenfelder, Michael
4
Roberts, John
4
Schulz, Axel
4
Sülberg, Werner
4
Weithöner, Uwe
4
Ying, Zhichun Jenny
4
Chung, Namho
3
Clerides, Sofronis
3
Conze, Oliver
3
Dörnberg, E.-Adrian von
3
Fuentes, Ramón
3
Gee, Chuck Y.
3
Gil Saura, Irene
3
Heller, Markus
3
Homburg, Christian
3
Hoontrakul, Pongsak
3
Ivanov, Stanislav
3
Law, Rob
3
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Journal of air transport management
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
1
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ECONIS (ZBW)
12
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1
Opportunity or destiny : how do market knowledge resources and absorptive capacities lead to competitive advantage for travel agencies?
Ku, Edward C. S.
- In:
Journal of travel and tourism marketing
41
(
2024
)
5
,
pp. 673-688
Persistent link: https://www.econbiz.de/10014566283
Saved in:
2
Developing a Muslim tourism market : the perspective of travel agencies
Hsu, Po-Yi
;
Ku, Edward C. S.
;
Lai, Tzu-Ching
;
Hsu, …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
1
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012879055
Saved in:
3
Developing business process agility : evidence from inter-organizational information systems of airlines and travel agencies
Ku, Edward C. S.
- In:
Journal of air transport management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364320
Saved in:
4
Collaborating pivotal suppliers : complementarities, flexibility, and standard communication between airline companies and travel agencies
Yeh, Chien Chi
;
Ku, Edward C. S.
;
Ho, Ching Hua
- In:
Journal of air transport management
55
(
2016
),
pp. 92-101
Persistent link: https://www.econbiz.de/10011547817
Saved in:
5
Technological competence and team cohesiveness among travel agencies
Ku, Edward C. S.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 515-529
Persistent link: https://www.econbiz.de/10010379344
Saved in:
6
Partner choice : adaptation of strategic collaboration between travel agencies
Ku, Edward C. S.
;
Yang, Chun-ming
;
Huang, Ming-yi
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
4
,
pp. 516-536
Persistent link: https://www.econbiz.de/10010206599
Saved in:
7
On the role of empathy in customer-employee interactions
Wieseke, Jan
;
Geigenmüller, Anja
;
Kraus, Florian
- In:
Journal of service research : JSR
15
(
2012
)
3
,
pp. 316-331
Persistent link: https://www.econbiz.de/10009578288
Saved in:
8
How leaders’ motivation transfers to customer service representatives
Wieseke, Jan
;
Kraus, Florian
;
Alavi, Sascha H.
; …
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 214-233
Persistent link: https://www.econbiz.de/10009266739
Saved in:
9
Strategic alignment leverage between hotels and companies : the buyer-supplier relationship perspective
Ku, Edward C. S.
;
Wu, Wu-chung
;
Lin, Ann-ren
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 735-745
Persistent link: https://www.econbiz.de/10009130526
Saved in:
10
The decision making in selecting online travel agencies: an application of analytic hierarchy process
Ku, Edward C. S.
;
Fan, Yi Wen
- In:
Journal of travel and tourism marketing
26
(
2009
)
5/6
,
pp. 482-493
Persistent link: https://www.econbiz.de/10003891970
Saved in:
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