//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Kreutzer, Ralf T."
~person:"Kuester, Sabine"
~person:"Smith, Alan D."
~subject:"Consumer behaviour"
~type_genre:"Fallstudie"
~type_genre:"Non-commercial literature"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Beziehungsmarketing
14
Relationship marketing
14
USA
5
United States
5
Deutschland
4
Germany
4
Direct marketing
3
Direktmarketing
3
Konsumentenverhalten
3
Quality management
3
Qualitätsmanagement
3
Corporate culture
2
Customer value
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Kundenwert
2
Lieferantenmanagement
2
Marketing management
2
Marketingmanagement
2
Service industry
2
Service quality
2
Supplier relationship management
2
Unternehmenskultur
2
Advertising regulation
1
Architecture firm
1
Architekturbüro
1
Australia
1
Australien
1
B-to-B-Marketing
1
Business start-up
1
Business-to-business marketing
1
Comparison
1
Computer-assisted marketing
1
Cultural identity
1
Customer acquisition
1
Dienstleistungsmarketing
1
Emotion
1
Empirical method
1
Empirische Methode
1
more ...
less ...
Type of publication
All
Book / Working Paper
2
Article
1
Type of publication (narrower categories)
All
Fallstudie
Non-commercial literature
Article in journal
9
Aufsatz in Zeitschrift
9
Arbeitspapier
2
Graue Literatur
2
Working Paper
2
Case study
1
more ...
less ...
Language
All
English
2
German
1
Author
All
Kreutzer, Ralf T.
Kuester, Sabine
Smith, Alan D.
Huber, Frank
5
Bayón, Tomás
4
Homburg, Christian
4
Van den Poel, Dirk
4
Vollhardt, Kai
4
Wangenheim, Florian von
4
Bauer, Hans H.
3
Behrens, Christiaan
3
De Meyer, Bernard
3
Dubey, Pradeep
3
Hilbert, Andreas
3
Netessine, Serguei
3
Odekerken-Schröder, Gaby
3
Oehler, Andreas
3
Singh, Jasjit
3
Teng, Nina
3
Tscheulin, Dieter K.
3
Wiedmann, Klaus-Peter
3
Zaugg, Alexandra Daniela
3
Baecke, Philippe
2
Baumann, Florian
2
Bloemer, Johanna M.
2
Elhauge, Einer
2
Ernst, Holger
2
Friehe, Tim
2
Fürst, Andreas
2
Garg, Rahul
2
Grechenig, Kristoffel
2
Heitmann, Mark
2
Helm, Roland
2
Hildebrandt, Lutz
2
Jain, Dipak
2
Koschate, Nicole
2
Mishra, Hari Govind
2
Piller, Frank T.
2
Raithel, Sascha
2
Regier, Stefanie
2
Schnoor, Anje
2
Singh, Siddarth S.
2
more ...
less ...
Published in...
All
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
International journal of services and operations management
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Wie verhindern Sie negative Kundenreaktionen bei Produkteliminationen? : die Rolle der Kommunikation im Produktlinienmanagement
Kuester, Sabine
;
Buys, Sebastian Alexander
;
Klein, Katharina
-
2011
Persistent link: https://www.econbiz.de/10009126376
Saved in:
2
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
3
How to design international loyalty programs
Kuester, Sabine
;
Heß, Silke
;
Stier, Martin
-
2009
Persistent link: https://www.econbiz.de/10003932833
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->