LYNN, Adele B - 2008 - 1st ed.
Intro -- Contents -- 1 Introduction -- 2 The Five Areas of Emotional Intelligence and the EQ Job Competencies -- 3 Self-Awareness -- Competency 1: Impact on Others -- Competency 2: Emotional and Inner Awareness -- Competency 3: Accurate Assessment of Skills and Abilities -- 4 Self-Control or...