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~person:"Lai, Chien-Yu"
~person:"Parry, Glenn"
~person:"Waldman, Michael"
~subject:"Dienstleistungsqualität"
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Lai, Chien-Yu
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Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
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Servitization and deservitization : overview, concepts, and definitions
Kowalkowski, Christian
;
Gebauer, Heiko
;
Kamp, Bart
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 4-10
Persistent link: https://www.econbiz.de/10011672006
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Servitization and advanced business services as levers for competitiveness
Kamp, Bart
;
Parry, Glenn
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 11-16
Persistent link: https://www.econbiz.de/10011672007
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