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~person:"Laihonen, Harri"
~subject:"Contingency theory"
~subject:"Performance-Messung"
~subject:"Ressourcenorientierter Ansatz"
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Contingency theory
Performance-Messung
Ressourcenorientierter Ansatz
Dienstleistungsmanagement
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Performance measurement
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Laihonen, Harri
Lehmann-Waffenschmidt, Marco
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International journal of business performance management
1
Measuring business excellence : the journal of organizational performance management
1
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ECONIS (ZBW)
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Applying performance measurement in service operations : analysis of contextual differences
Jääskeläinen, Aki
;
Laihonen, Harri
- In:
International journal of business performance management
15
(
2014
)
3
,
pp. 243-261
Persistent link: https://www.econbiz.de/10010484259
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2
A contingency approach to performance measurement in service operations
Jääskeläinen, Aki
;
Laihonen, Harri
;
Lönnqvist, Antti
; …
- In:
Measuring business excellence : the journal of …
16
(
2012
)
1
,
pp. 43-52
Persistent link: https://www.econbiz.de/10009532379
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