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~person:"Laine, Teemu"
~subject:"Beziehungsmarketing"
~subject:"Hotellerie"
~type_genre:"Case study"
~type_genre:"Systematic review"
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2003-2008
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Laine, Teemu
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Managing service quality : MSQ ; an international journal
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Using a business game concept to enhance servitization : a longitudinal case study
Laine, Teemu
;
Paranko, Jari
;
Suomala, Petri
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
5
,
pp. 428-446
Persistent link: https://www.econbiz.de/10009681580
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