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~person:"Lange, Ingo Christian"
~person:"Stauss, Bernd"
~subject:"Quality management"
~type_genre:"Multi-volume publication"
~type_genre:"Sammelwerk"
~type_genre:"Thesis"
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Leistungsmessung industrieller Dienstleistungen : Prozess- und Leistungstransparenz als Basis für das Management von Produkt-Service-Systemen
Lange, Ingo Christian
-
2009
Persistent link: https://www.econbiz.de/10003968543
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Qualitätsfehlercontrolling für Dienstleistungen im Investitionsgüterbereich : das Beispiel technischer Kundendienst
Dauben, Stephan A.
-
2001
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1. Aufl.
Persistent link: https://www.econbiz.de/10001576749
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