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~person:"Laroche, Michel"
~subject:"Assistive intent"
~subject:"E-commerce"
~subject:"Kundenzufriedenheit"
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Laroche, Michel
Civelek, Mustafa Emre
6
Law, Chun Hung Roberts
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International journal of retail & distribution management
1
Journal of marketing communications
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ECONIS (ZBW)
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Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
2
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
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