Lee, Yuk Ling Angie; Malik, Ashish; Rosenberger III, … - In: Journal of Knowledge Management 24 (2020) 8, pp. 1987-2006
Purpose: This paper aims to investigate the differences in the mediating roles of trust and knowledge sharing (formal vs informal) in the process by which training and incentives influence organizational performance (sales increase and labor productivity). Design/methodology/approach: The data...