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~person:"Li, Fei"
~person:"Melović, Boban"
~subject:"Kundenzufriedenheit"
~subject:"Online-Handel"
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Electronic CRM and perceptions of unfairness
Yu, Xiaoyu
;
Bang, Nguyen
;
Han, Sung Ho
;
Chen, Cheng-Hao …
- In:
Information technology and management
16
(
2015
)
4
,
pp. 351-362
Persistent link: https://www.econbiz.de/10011398874
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