Lorente-Ayala, Jose Miguel; Vila-Lopez, Natalia; … - In: Management Decision 58 (2019) 2, pp. 201-220
Purpose: The rise of non-governmental organisations (NGOs) during the last decades has made the volunteer a key element. Motivation and satisfaction have been indicated as predictive indices of their retention. The purpose of this paper is twofold. On the one hand, it seeks to better understand...