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~person:"Luo, Jifeng"
~subject:"Dienstleistungsqualität"
~type_genre:"Graue Literatur"
~type_genre:"Non-commercial literature"
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Dienstleistungsqualität
B-to-B-Marketing
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Business-to-business marketing
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Customer satisfaction
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Customer service
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Kundenservice
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Kundenzufriedenheit
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Online retailing
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Online-Handel
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Preismanagement
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Pricing strategy
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Service quality
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Luo, Jifeng
Agatz, Niels
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ECONIS (ZBW)
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Essays on the economics of electronic commerce
Luo, Jifeng
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2008
Persistent link: https://www.econbiz.de/10011573251
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