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~person:"Marcon, Margarete de Fátima"
~person:"Zanin, Elis Regina Mulinari"
~type_genre:"Conference paper"
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Beziehungsmarketing
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Consumer behaviour
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Customer loyalty
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E-commerce
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Marcon, Margarete de Fátima
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International journal of quality and service sciences
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Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
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