Neves, L.P.; Dias, L.C.; Antunes, C.H.; Martins, A.G. - In: European Journal of Operational Research 199 (2009) 3, pp. 834-845
This work presents the use of a problem structuring method, Soft Systems Methodology (SSM), to structure a Multi-Criteria Decision Analysis (MCDA) model, aimed at appraising energy efficiency initiatives. SSM was useful to help defining clearly the decision problem context and the main actors...