Nussbaumer, Philipp; Matter, Inu; Porta, Gian Reto à; … - In: Business & Information Systems Engineering 4 (2012) 6, pp. 347-361
enabling cost transparency. To this end, we describe a complete research cycle of designing, implementing, and evaluating a … results suggest the efficacy of our design in improving the clients’ perceived cost transparency as well as increase their …