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~person:"Miao, Li"
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Hospitality industry
7
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Miao, Li
Köseoglu, Mehmet Ali
28
Okumus, Fevzi
26
Law, Chun Hung Roberts
21
Lee, Seoki
21
Gursoy, Dogan
16
Singal, Manisha
15
Baum, Tom
13
Mattila, Anna S.
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Buhalis, Dimitrios
12
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10
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9
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International journal of hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
International journal of contemporary hospitality management
1
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ECONIS (ZBW)
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1
The interplay between context and concept : theorizing in hospitality and tourism research
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1351-1359
Persistent link: https://www.econbiz.de/10012624190
Saved in:
2
Silk and steel : a gendered approach to career and life by upper echelon women executives in the hospitality and tourism industry in China
Fan, Xiangli
;
Im, Jinyoung
;
Miao, Li
;
Tomas, Stacy
; …
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012820037
Saved in:
3
Consumers' pro-environmental behavior and its determinants in the
lodging
segment
Miao, Li
;
Wei, Wei
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
3
,
pp. 319-338
Persistent link: https://www.econbiz.de/10011486371
Saved in:
4
Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve
Huang, Zhuowei
;
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 655-684
Persistent link: https://www.econbiz.de/10011559797
Saved in:
5
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
6
Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
7
Customer engagement behaviors and hotel responses
Wei, Wei
;
Miao, Li
;
Huang, Zhuowei
- In:
International journal of hospitality management
33
(
2013
),
pp. 316-330
Persistent link: https://www.econbiz.de/10009746352
Saved in:
8
Other consumers in service encounters : a script theoretical perspective
Miao, Li
;
Mattila, Anna S.
;
Mount, Dan
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 933-941
Persistent link: https://www.econbiz.de/10009242085
Saved in:
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