//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Mikolon, Sven"
~subject:"Außendienst"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Wieseke, Jan"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Außendienst
Relationship marketing
Beziehungsmarketing
3
Salespeople
3
Verkaufspersonal
3
Consumer behaviour
2
Corporate headquarters
2
Dienstleistungsmarketing
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Konsumentenverhalten
2
Selling
2
Service industry
2
Service quality
2
Services marketing
2
Unternehmenszentrale
2
Verkauf
2
Arbeitsgruppe
1
Arbeitsleistung
1
Beschwerdemanagement
1
Competition
1
Complaint management
1
Customer inoculation
1
Customer satisfaction
1
Dienstleistung
1
Employee retention
1
Field sales force
1
Job performance
1
Kundenzufriedenheit
1
Leistungsmotivation
1
Mitarbeiterbindung
1
Perception
1
Performance management
1
Performance-Management
1
Service failure
1
Services
1
Team
1
Wahrnehmung
1
Wettbewerb
1
Work motivation
1
more ...
less ...
Type of publication
All
Article
3
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
All
English
4
Author
All
Mikolon, Sven
Wieseke, Jan
29
Homburg, Christian
8
Kraus, Florian
7
Alavi, Sascha
6
Habel, Johannes
5
Haumann, Till
5
Ahearne, Michael
3
Lingenfelder, Michael
3
Schmitz, Christian
3
Christ, Oliver
2
Dick, Rolf van
2
Hoyer, Wayne D.
2
Kassemeier, Roland
2
Lukas, Bryan A.
2
Quaiser, Benjamin
2
Ryari, Hanaa
2
Ullrich, Johannes
2
Betzien, Michael
1
Bornemann, Torsten
1
Cron, William L.
1
Geigenmüller, Anja
1
Güntürkün, Pascal
1
Haaf, Philipp
1
Hengstebeck, Berenika B.
1
Kolberg, Anika
1
Kühnl, Christina
1
Lam, Son K.
1
Luo, Xueming
1
Rajab, Thomas
1
Rese, Mario
1
Richter, Bianca
1
Schneider, Janina-Vanessa
1
Schons, Laura Marie
1
Wolf, Lars J.
1
more ...
less ...
Published in...
All
Journal of the Academy of Marketing Science
2
Journal of service research : JSR
1
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
2
Don't try harder : using customer inoculation to build resistance against service failures
Mikolon, Sven
;
Quaiser, Benjamin
;
Wieseke, Jan
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
4
,
pp. 512-527
Persistent link: https://www.econbiz.de/10011306301
Saved in:
3
When salespeople develop negative headquarters stereotypes : performance effects and managerial remedies
Homburg, Christian
;
Wieseke, Jan
;
Lukas, Bryan A.
; …
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
5
,
pp. 664-682
Persistent link: https://www.econbiz.de/10009381733
Saved in:
4
When salespeople harbor negative stereotypes of their corporate headquarters : how harmful is it and how can it be avoided
Homburg, Christian
;
Wieseke, Jan
;
Lukas, Bryan A.
; …
-
2010
Persistent link: https://www.econbiz.de/10008933748
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->