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~person:"Miles, Ian D."
~person:"O'Cass, Aron"
~subject:"Dienstleistungssektor"
~subject:"Wissen"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzschrift"
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Search: subject_exact:"Dienstleistungsbranche"
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Dienstleistungssektor
Wissen
Service industry
19
Innovation
9
Business services
7
Innovationsmanagement
7
Unternehmensdienstleistung
7
Innovation management
6
Knowledge-intensive industry
6
Wissensintensives Unternehmen
6
Dienstleistungsqualität
4
Service quality
4
B-to-B-Marketing
3
Business-to-business marketing
3
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3
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2
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knowledge-intensive business services
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Appropriability
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1
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Aufsatz in Zeitschrift
Konferenzschrift
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Non-commercial literature
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19
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Miles, Ian D.
O'Cass, Aron
Gallouj, Fai͏̈z
18
Kowalkowski, Christian
16
Rubalcaba-Bermejo, Luis
16
Witell, Lars
14
Djellal, Faridah
11
Edvardsson, Bo
11
Gebauer, Heiko
11
Gustafsson, Anders
11
Kindström, Daniel
11
McColl-Kennedy, Janet R.
11
Evangelista, Rinaldo
10
Savona, Maria
10
Wirtz, Jochen
10
Cuadrado Roura, Juan R.
9
Daniels, Peter W.
9
Raddats, Chris
9
Rahman, Zillur
9
Stare, Metka
9
Williams, Colin C.
9
Wyszkowska-Kuna, Joanna
9
Cheng, T. C. E.
8
Huang, Ming-Hui
8
Meliciani, Valentina
8
Río Gómez, Clemente del
8
Talib, Faisal
8
Bosch, Gerhard
7
Brady, Michael K.
7
Fu, Na
7
Jaakkola, Elina
7
Kohtamäki, Marko
7
Maroto Sánchez, Andrés
7
Morikawa, Masayuki
7
Philippe, Jean
7
Schröder, Christoph
7
Sok, Phyra
7
Subramony, Mahesh
7
Wünderlich, Nancy V.
7
Altinay, Levent
6
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Centre for Research on Innovation and Competition <Manchester>
1
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The journal of services marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of services technology and management
2
Journal of business research : JBR
2
Economics of science, technology and innovation : ESTI
1
Research policy : policy, management and economic studies of science, technology and innovation
1
STI review
1
Structural change and economic dynamics : SC+ED
1
Technology analysis & strategic management
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The service industries journal
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
19
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19
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1
Drivers for innovation in KIBS : evidence from Russia
Chichkanov, Nikolay
;
Miles, Ian D.
;
Belousova, Veronika
- In:
The service industries journal
41
(
2021
)
7/8
,
pp. 489-511
Persistent link: https://www.econbiz.de/10012586704
Saved in:
2
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
3
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
4
Innovation in R&D service firms : evidence from the UK
Li, Xiuqin
;
Gagliardi, Dimitri
;
Miles, Ian D.
- In:
Technology analysis & strategic management
31
(
2019
)
6
,
pp. 732-748
Persistent link: https://www.econbiz.de/10012208288
Saved in:
5
Do professional service firms benefit from customer and supplier collaborations in competitive, turbulent environments?
Heirati, Nima
;
O'Cass, Aron
;
Schoefer, Klaus
;
Siahtiri, Vida
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011503610
Saved in:
6
Innovation collaboration and appropriability by knowledge-intensive business services firms
Miozzo, Marcela
;
Desyllas, Panos
;
Lee, Hsing-fen
; …
- In:
Research policy : policy, management and economic …
45
(
2016
)
7
,
pp. 1337-1351
Persistent link: https://www.econbiz.de/10011598939
Saved in:
7
Achieving service quality through service innovation exploration : exploitation ; the critical role of employee empowerment and slack resources
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10011343383
Saved in:
8
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron
;
Sok, Phyra
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Saved in:
9
Exploring innovation driven value creation in B2B service firms : the roles of the manager, employees, and customers in value creation
O'Cass, Aron
;
Sok, Phyra
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1074-1084
Persistent link: https://www.econbiz.de/10009756192
Saved in:
10
Special section: Anatomy of service innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
Saved in:
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