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~person:"Miles, Ian D."
~person:"O'Cass, Aron"
~subject:"Dienstleistungssektor"
~subject:"Wissensintensives Unternehmen"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Collection of articles of several authors"
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Search: subject_exact:"Dienstleistungsbranche"
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Dienstleistungssektor
Wissensintensives Unternehmen
Service industry
19
Innovation
9
Business services
7
Innovationsmanagement
7
Unternehmensdienstleistung
7
Innovation management
6
Knowledge-intensive industry
6
Dienstleistungsqualität
4
Service quality
4
B-to-B-Marketing
3
Business-to-business marketing
3
Services
3
Betriebliche Wertschöpfung
2
Brand management
2
Cambodia
2
Customer satisfaction
2
Inter-firm cooperation
2
Kambodscha
2
Knowledge
2
Knowledge transfer
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Markenführung
2
Service innovation
2
Supplier relationship management
2
Unternehmenskooperation
2
Value creation
2
Wissen
2
Wissenstransfer
2
knowledge-intensive business services
2
Ambidextrous organization
1
Appropriability
1
Australia
1
Australien
1
Betriebsklima
1
Beziehungsmarketing
1
Brand image
1
Business network
1
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Undetermined
7
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Article
17
Book / Working Paper
2
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Collection of articles of several authors
Article in journal
18
Aufsatz im Buch
12
Book section
12
Graue Literatur
3
Non-commercial literature
3
Sammelwerk
3
Amtsdruckschrift
2
Government document
2
Arbeitspapier
1
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1
Working Paper
1
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Language
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English
19
Author
All
Miles, Ian D.
O'Cass, Aron
Gallouj, Fai͏̈z
21
Rubalcaba-Bermejo, Luis
17
Kowalkowski, Christian
16
Witell, Lars
15
Daniels, Peter W.
13
Djellal, Faridah
12
Edvardsson, Bo
12
McColl-Kennedy, Janet R.
12
Bruhn, Manfred
11
Gebauer, Heiko
11
Gustafsson, Anders
11
Kindström, Daniel
11
Wirtz, Jochen
11
Cuadrado Roura, Juan R.
10
Evangelista, Rinaldo
10
Savona, Maria
10
Philippe, Jean
9
Raddats, Chris
9
Rahman, Zillur
9
Stare, Metka
9
Williams, Colin C.
9
Wyszkowska-Kuna, Joanna
9
Bosch, Gerhard
8
Cheng, T. C. E.
8
Corsten, Hans
8
Huang, Ming-Hui
8
Meliciani, Valentina
8
Río Gómez, Clemente del
8
Talib, Faisal
8
Altinay, Levent
7
Brady, Michael K.
7
Fu, Na
7
Jaakkola, Elina
7
Kohtamäki, Marko
7
Léo, Pierre-Yves
7
Maglio, Paul P.
7
Maroto Sánchez, Andrés
7
Mesch, Michael
7
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Institution
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Centre for Research on Innovation and Competition <Manchester>
1
Published in...
All
The journal of services marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of services technology and management
2
Journal of business research : JBR
2
Economics of science, technology and innovation : ESTI
1
Research policy : policy, management and economic studies of science, technology and innovation
1
STI review
1
Structural change and economic dynamics : SC+ED
1
Technology analysis & strategic management
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The service industries journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
19
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1
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10
of
19
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1
Drivers for innovation in KIBS : evidence from Russia
Chichkanov, Nikolay
;
Miles, Ian D.
;
Belousova, Veronika
- In:
The service industries journal
41
(
2021
)
7/8
,
pp. 489-511
Persistent link: https://www.econbiz.de/10012586704
Saved in:
2
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
3
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
4
Innovation in R&D service firms : evidence from the UK
Li, Xiuqin
;
Gagliardi, Dimitri
;
Miles, Ian D.
- In:
Technology analysis & strategic management
31
(
2019
)
6
,
pp. 732-748
Persistent link: https://www.econbiz.de/10012208288
Saved in:
5
Do professional service firms benefit from customer and supplier collaborations in competitive, turbulent environments?
Heirati, Nima
;
O'Cass, Aron
;
Schoefer, Klaus
;
Siahtiri, Vida
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011503610
Saved in:
6
Innovation collaboration and appropriability by knowledge-intensive business services firms
Miozzo, Marcela
;
Desyllas, Panos
;
Lee, Hsing-fen
; …
- In:
Research policy : policy, management and economic …
45
(
2016
)
7
,
pp. 1337-1351
Persistent link: https://www.econbiz.de/10011598939
Saved in:
7
Achieving service quality through service innovation exploration : exploitation ; the critical role of employee empowerment and slack resources
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10011343383
Saved in:
8
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron
;
Sok, Phyra
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Saved in:
9
Exploring innovation driven value creation in B2B service firms : the roles of the manager, employees, and customers in value creation
O'Cass, Aron
;
Sok, Phyra
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1074-1084
Persistent link: https://www.econbiz.de/10009756192
Saved in:
10
Special section: Anatomy of service innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
Saved in:
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