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Mimovic, Predrag
Tadic, Danijela
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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A model for evaluation of customer satisfaction with banking service quality in an uncertain environment
Tadic, Danijela
;
Aleksic, Aleksandar
;
Mimovic, Predrag
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1342-1361
Persistent link: https://www.econbiz.de/10011918984
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