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~person:"Morikawa, Masayuki"
~person:"O'Cass, Aron"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Case study"
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Search: subject_exact:"Dienstleistungsbranche"
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Dienstleistungssektor
17
Service industry
17
Japan
6
Productivity
5
Dienstleistungsqualität
4
Innovation
4
Produktivität
4
Service quality
4
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Aufsatz in Zeitschrift
Case study
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Morikawa, Masayuki
O'Cass, Aron
Gallouj, Fai͏̈z
20
Kowalkowski, Christian
16
Rubalcaba-Bermejo, Luis
16
Witell, Lars
14
Djellal, Faridah
12
Edvardsson, Bo
11
Gebauer, Heiko
11
Gustafsson, Anders
11
Kindström, Daniel
11
McColl-Kennedy, Janet R.
11
Evangelista, Rinaldo
10
Savona, Maria
10
Cuadrado Roura, Juan R.
9
Raddats, Chris
9
Rahman, Zillur
9
Stare, Metka
9
Williams, Colin C.
9
Wirtz, Jochen
9
Wyszkowska-Kuna, Joanna
9
Altinay, Levent
8
Cheng, T. C. E.
8
Daniels, Peter W.
8
Huang, Ming-Hui
8
Meliciani, Valentina
8
Miles, Ian D.
8
Talib, Faisal
8
Bosch, Gerhard
7
Brady, Michael K.
7
Fu, Na
7
Jaakkola, Elina
7
Kohtamäki, Marko
7
Maroto Sánchez, Andrés
7
Philippe, Jean
7
Río Gómez, Clemente del
7
Schröder, Christoph
7
Sok, Phyra
7
Subramony, Mahesh
7
Wünderlich, Nancy V.
7
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The journal of services marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of business research : JBR
2
Journal of the Japanese and international economies : an international journal ; JJIE
2
Economics letters
1
Energy economics
1
Industrial and corporate change
1
Japan and the world economy : international journal of theory and policy
1
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ECONIS (ZBW)
17
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1
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10
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17
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date (oldest first)
1
Employer-provided training and productivity : evidence from a panel of Japanese firms
Morikawa, Masayuki
- In:
Journal of the Japanese and international economies : …
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013277295
Saved in:
2
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
3
Dispersion and volatility of TFPQ and TFPR : findings from three service industries
Morikawa, Masayuki
- In:
Industrial and corporate change
28
(
2019
)
6
,
pp. 1515-1531
Persistent link: https://www.econbiz.de/10012127383
Saved in:
4
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
5
Innovation in the service sector and the role of patents and trade secrets : evidence from Japanese firms
Morikawa, Masayuki
- In:
Journal of the Japanese and international economies : …
51
(
2019
),
pp. 43-51
Persistent link: https://www.econbiz.de/10012260207
Saved in:
6
Occupational licenses and labor market outcomes in Japan
Morikawa, Masayuki
- In:
Japan and the world economy : international journal of …
48
(
2018
),
pp. 45-56
Persistent link: https://www.econbiz.de/10012102428
Saved in:
7
Do professional service firms benefit from customer and supplier collaborations in competitive, turbulent environments?
Heirati, Nima
;
O'Cass, Aron
;
Schoefer, Klaus
;
Siahtiri, Vida
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011503610
Saved in:
8
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron
;
Sok, Phyra
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Saved in:
9
Achieving service quality through service innovation exploration : exploitation ; the critical role of employee empowerment and slack resources
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10011343383
Saved in:
10
Exploring innovation driven value creation in B2B service firms : the roles of the manager, employees, and customers in value creation
O'Cass, Aron
;
Sok, Phyra
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1074-1084
Persistent link: https://www.econbiz.de/10009756192
Saved in:
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