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~person:"Murmann, Britta"
~subject:"Dienstleistungsbetrieb"
~type_genre:"Bibliography included"
~type_genre:"Fallstudiensammlung"
~type_genre:"Glossar enthalten"
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Murmann, Britta
Bruhn, Manfred
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Qualität mehrstufiger Dienstleistungsinteraktionen : Besonderheiten bei Dienstleistungsunternehmen mit direktem und indirektem Kundenkontakt
Murmann, Britta
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1999
Persistent link: https://www.econbiz.de/10000683486
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