GLAZEBROOK, Kevin; NINO-MORA, José - Center for Operations Research and Econometrics (CORE), … - 1997
We address the problem of scheduling a multiclass queueing network on M parallel servers to minimize the time-average holding cost. We analyze a heuristic index rule, based on Klimov’s solution to the single-server model: when a server becomes free it selects a customer with largest Klimov’s...